Jackpot City Casino Review

$1600 Matched Welcome Bonus
$10 Min Deposit

Website jackpotcity.com/

Year Established 1998

Country (License) Kahnawake

Min Deposit $10

Games Available

Jackpot City Casino boasts over 600 games available. This gives players a large range of games to choose from. Microgaming Software operate the games on the site. The games range from blackjack, slots, roulette, video poker and more. The large range of games make sure that Jackpot City Casino has something to offer every player.

There is a variety of classic reel slots, progressive slots and video slots available for players who prefer to play slots at a casino. In fact, there are over 300 slots to choose from. You will see some of the popular slots such as Mega Moolah and High Five Mega-Spin.

Table Games

A major table game for casinos is most certainly blackjack. Unlike some other casinos, it is not underrepresented here. Not only do they offer standard blackjack games but also several different variations of blackjack for players to enjoy. These variations include styles of blackjack such as French, German, Chinese, Vegas Style, and more. The most popular version of the game they have is elimination blackjack.

Their focus on table games doesn’t just stop there. Roulette is another table game that Jackpot City Casino has decided to focus on. Even though the game is straightforward it is essential to have for online casinos.

Another addition to the variety available at Jackpot City Casino is their video poker. Their is multi and single hand games, power poker or level up games available to players. The graphics displayed for these games are excellent and provide a seamless experience. The biggest benefit of Jackpot City Casino is the fact that they allow players to try video poker for free through a demo version. Allowing players to test it before playing with real money.

On top of all the game offerings, there is also a range of tournaments available for players. These can accommodate almost any player. The range of tournaments includes blackjack tournaments, poker tournaments, and some tournaments linked to certain slot games. The fee for these tournaments can range from $5 to $25,000 in certain instances. As a result, making it viable for casual players and high-rollers alike.


Mastercard and Visa debit/credit cards are the main options they accept, but there are others as well. These transactions typically take between two to six business days, and it’s one of the most secure options available. The waiting period for this is longer than most of the other options on this site.

Other popular options include well-known e-wallets including NETeller, Skrill, and Ukash. Normally, e-wallets only take between 1-2 days to process. As a result, they are one of the more convenient ways to withdraw your money. E-wallets also have a reputation for keeping your bank information safe and secure.

Direct Wire Transfers are a viable option for those that want their money directly taken from their bank account. These transactions will usually only take 24 to 48 hours to process. Sometimes it may take longer if you are depositing a large sum of money or if it is an unusual transaction for your account.

Jackpot City Casino is somewhat limited in the payout options they have available for their customers. Although depositing with credit/debit cards and e-wallets are easy, the options regularly used for deposits are not available for withdrawals. For example, players cannot choose Neosurf, InstantBanking, or PaySafeCard for withdraws but they can for deposits.

Jackpot City casino prides itself on having quick payouts that are much faster than competitors. Depending on the option that you choose, you can see your withdraws in as little as twenty-four hours. VIP members have the right to request faster clearances of their funds, and this request is almost always granted.


Jackpot City Canada runs a loyalty program where your wagering earns you loyalty points which can then be converted back into cash and used in promotions. Like other casinos as you gain more loyalty points you progress through tiers from blue up to diamond, the difference between the Jackpotcity program and other programs though is that your reward for getting ‘promoted’ a tier is an extra slots game which gives additional loyalty points and thus quicker cash back.

Jackpot City Casino also runs an exclusive VIP program which is invite-only. It is for the casino’s biggest customers and they benefit from some great bonuses. These include a personal account manager and even VIP events.

This casino offers a wide assortment of bonuses on a daily, weekly, and monthly basis. They give you the opportunity to win anything from free spins to extra cash to 5-star cruise tickets. Randomly throughout the week, they offer surprise match bonuses that they will alert you about via email.

Often when these bonuses are going on, players will earn a 100% match on specified games. This casino will offer these bonuses if they notice a lack of activity in a certain area in their casino; they use this as an incentive to get players to try a game they might not normally play. Taking advantage of these bonuses is a great way optimize the money in your bankroll.

Mobile Casino

The Jackpot City portable casino is web based and so you simply type in the URL into your mobile phone’s web browser and you’ll find a casino specially ported to your handset. Alternatively if you’re on the desktop/flash casino you can leave your mobile number and they’ll send an SMS with a link to their mobile site.

Their mobile casino is compatible with iOS and Android and so can be played on the iPhone and all good android smartphones such as HTC, LG, Samsung, Motorola, Nexus etc. Like a number of other Microgaming sites Jackpot city recently increased the number of games available on their mobile casino to just over 60+  which is a reasonable amount but far from outstanding. I tested out Hitman and Atlantic City blackjack wanting to try both a table and slot game and both games played well on my handset. The mobile and desktop accounts are both linked. So as soon as you register and make a deposit from either platform you’re ready to go.

Customer Support

Jackpot City Casino have a wide variety of customer support options available. There is 24 hour support available to customer via phone. Players can also reach customer support via email on their site.

Live chat is also available to customers through the site. They have an email response time of 48 hours which is great for issues that are not time-sensitive. For all other issues that may be time-sensitive use the other options available to contact them. There is also an FAQ section available on their website.

Check out our other reviews here.


Great Game Selection Numerous Deposit Methods 24 Hour Customer SupportMobile Casino Available Good Table Game Choices


Few Methods to Withdraw